navigating conflict.jpg

Navigating Conflict and Change
On Zoom

With the challenging and uncertain times ahead, it's more important than ever to be on top of your leadership game. 

This timely program provides strategies for restoring relationships and trust; and building inclusive cultures. It will help you:

  • Challenge limiting beliefs and assumptions about conflict and change

  • Build confidence in addressing conflict and the dynamics of change, and navigating difficult conversations

  • Foster an atmosphere of trust that draws on your team’s best thinking and supports desirable outcomes

  • Develop exemplary communication and facilitation skills 

  • Create a culture of inclusion and ownership in your teams  


This course will consist of learning together, practicing, and applying new tools in your work context. It will also include conversations about the challenges and success you encountered during the application process, helping to deepen your confidence.  


You will also learn to:

  • Articulate the difference between affective and cognitive conflict and how they impact a relationship and an organization  

  • Identify assumptions, beliefs, and approaches to solving conflict

  • Reframe negative feelings associated with change, conflict and uncertainty

  • Define and use processes during the stages of transition and change 

  • Reflect on opportunities for strengthening your own resilience, creativity, and boldness

  • Be intentional in your communication and effectiveness

  • Develop a plan for anticipating, planning for, and responding to change and/or a conflict situation.

Course Facilitator

Your facilitator, Susan Sparks, will also be available during and after the course to provide up to two hours of complimentary coaching as you implement the tools in your work. Susan draws from 35 years’ experience in education, from pre-K through university level and in settings from rural to urban. She understands the challenges and opportunities particular to education communities, and she currently facilitates negotiations in several districts using a consensus model and works with boards, teams and staffs to navigate conflict situations.


Course fee is $50. Reach out to if you need a scholarship.

"You learn many tools and structures to address conflict that you can put into place immediately. I wish we could continue this cohort and go even deeper. It was so worth the time and energy."

"I have been able to celebrate and capitalize on my strengths as a facilitator because of this cohort. I intentionally use my gifts better than ever."

2019-20 participants